/**
 * RockGlobal Support Vault.
 * Premium customer-care dashboard layered over the shared design system.
 */

.s6-shell.rg-support-page {
	--rg-theme-accent: #70e6ff;
	--support-navy: #07162f;
	--support-navy-2: #0b213f;
	--support-ink: #0b1930;
	--support-muted: #5b687a;
	--support-cyan: #70e6ff;
	--support-cyan-strong: #20bbdc;
	--support-blue: #5078f2;
	--support-paper: #f5f7f8;
	--support-warm: #fbfaf7;
	--support-line: #dce3e9;
	--support-shadow: 0 24px 70px rgba(7, 22, 47, .1);
	background: var(--support-paper);
	color: var(--support-ink);
	overflow: clip;
}

body.rg-support-vault-route {
	overflow-x: clip;
}

.rg-support-site {
	background: var(--support-paper);
}

.rg-support-container {
	width: min(calc(100% - (var(--rg-page-gutter) * 2)), var(--rg-content-max));
	margin-inline: auto;
}

.rg-support-skip {
	position: fixed;
	top: 10px;
	left: 10px;
	z-index: 1000;
	padding: 12px 18px;
	border-radius: var(--rg-radius-md);
	background: #fff;
	color: var(--support-navy);
	font-size: 14px;
	font-weight: 800;
	transform: translateY(-150%);
	transition: transform var(--rg-hover-duration) ease;
}

.rg-support-skip:focus {
	transform: translateY(0);
}

.rg-support-eyebrow {
	display: flex;
	align-items: center;
	gap: 10px;
	margin: 0 0 18px;
	color: var(--rg-theme-accent);
	font-size: var(--rg-type-eyebrow);
	font-weight: 800;
	line-height: 1.25;
	letter-spacing: .1em;
	text-transform: uppercase;
}

.rg-support-eyebrow svg {
	width: 18px;
	height: 18px;
	flex: 0 0 18px;
}

.rg-support-gradient-text {
	display: block;
	background: linear-gradient(98deg, #70e6ff 0%, #69c9ff 42%, #8396ff 100%);
	-webkit-background-clip: text;
	background-clip: text;
	color: transparent;
	-webkit-text-fill-color: transparent;
}

/* Hero command centre */
.rg-support-hero {
	position: relative;
	min-height: 780px;
	padding: 148px 0 90px;
	background:
		radial-gradient(circle at 18% 85%, rgba(42, 130, 195, .28), transparent 34%),
		linear-gradient(135deg, #07162f 0%, #081a36 55%, #0c2343 100%);
	color: #fff;
	isolation: isolate;
}

.rg-support-hero__grid {
	position: absolute;
	inset: 0;
	z-index: -3;
	background-image:
		linear-gradient(rgba(112, 230, 255, .055) 1px, transparent 1px),
		linear-gradient(90deg, rgba(112, 230, 255, .055) 1px, transparent 1px);
	background-size: 76px 76px;
	mask-image: linear-gradient(to bottom, #000 0%, rgba(0, 0, 0, .84) 62%, transparent 100%);
}

.rg-support-hero__orb {
	position: absolute;
	z-index: -2;
	border: 1px solid rgba(112, 230, 255, .14);
	border-radius: 50%;
	pointer-events: none;
}

.rg-support-hero__orb::before,
.rg-support-hero__orb::after {
	position: absolute;
	content: "";
	border: 1px solid rgba(112, 230, 255, .1);
	border-radius: inherit;
}

.rg-support-hero__orb::before { inset: 13%; }
.rg-support-hero__orb::after { inset: 29%; }

.rg-support-hero__orb--one {
	top: -390px;
	right: -230px;
	width: 940px;
	aspect-ratio: 1;
	background: radial-gradient(circle, rgba(68, 135, 244, .12), transparent 66%);
	animation: rg-support-orbit 18s linear infinite;
}

.rg-support-hero__orb--two {
	bottom: -360px;
	left: -300px;
	width: 760px;
	aspect-ratio: 1;
	background: radial-gradient(circle, rgba(112, 230, 255, .09), transparent 68%);
}

@keyframes rg-support-orbit {
	to { transform: rotate(1turn); }
}

.rg-support-hero__layout {
	display: grid;
	grid-template-columns: minmax(0, 1.25fr) minmax(340px, .75fr);
	gap: clamp(56px, 7vw, 112px);
	align-items: center;
}

.rg-support-hero__copy {
	max-width: 900px;
}

.rg-support-hero h1 {
	max-width: 880px;
	margin: 0;
	color: #fff;
	font-size: var(--rg-type-display-h1);
	font-weight: 600;
	line-height: var(--rg-leading-display-h1);
	letter-spacing: var(--rg-tracking-display-h1);
	text-wrap: balance;
}

.rg-support-hero__lead {
	max-width: 790px;
	margin: 30px 0 0;
	color: rgba(233, 243, 250, .76);
	font-size: var(--rg-type-body-lg);
	line-height: 1.7;
}

.rg-support-search {
	margin-top: 44px;
}

.rg-support-search > label {
	display: block;
	margin-bottom: 12px;
	color: #fff;
	font-size: 14px;
	font-weight: 800;
	letter-spacing: .02em;
}

.rg-support-search__control {
	display: grid;
	grid-template-columns: auto minmax(0, 1fr) auto;
	align-items: center;
	min-height: 72px;
	padding: 7px 7px 7px 22px;
	border: 1px solid rgba(255, 255, 255, .24);
	border-radius: var(--rg-radius-lg);
	background: rgba(255, 255, 255, .98);
	box-shadow: 0 24px 70px rgba(0, 6, 20, .32);
	transition: border-color var(--rg-hover-duration) ease, box-shadow var(--rg-hover-duration) ease;
}

.rg-support-search__control:focus-within {
	border-color: var(--support-cyan);
	box-shadow: 0 0 0 4px rgba(112, 230, 255, .17), 0 26px 72px rgba(0, 6, 20, .34);
}

.rg-support-search__control > span {
	display: grid;
	place-items: center;
	color: #243954;
}

.rg-support-search__control > span svg {
	width: 24px;
	height: 24px;
}

.rg-support-search input {
	min-width: 0;
	height: 56px;
	padding: 0 16px;
	border: 0;
	outline: 0;
	background: transparent;
	color: var(--support-ink);
	font: inherit;
	font-size: 16px;
}

.rg-support-search input::placeholder {
	color: #7b8797;
	opacity: 1;
}

.rg-support-search button {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 10px;
	min-height: 56px;
	padding: 0 22px;
	border: 1px solid var(--support-navy);
	border-radius: var(--rg-radius-md);
	background: var(--support-navy);
	color: #fff;
	font: inherit;
	font-size: 14px;
	font-weight: 800;
	cursor: pointer;
	transition: background var(--rg-hover-duration) ease, border-color var(--rg-hover-duration) ease, color var(--rg-hover-duration) ease, transform var(--rg-hover-duration) ease;
}

.rg-support-search button svg { width: 18px; height: 18px; }
.rg-support-search button:hover { border-color: var(--support-cyan-strong); background: var(--support-cyan-strong); color: var(--support-navy); transform: translateX(2px); }
.rg-support-search button:active { transform: translateX(0) scale(.98); }
.rg-support-search button:disabled { border-color: #8d99a8; background: #8d99a8; cursor: not-allowed; opacity: .72; transform: none; }

.rg-support-search__confidence {
	display: flex;
	align-items: center;
	gap: 8px;
	margin: 12px 0 0;
	color: rgba(222, 238, 247, .7);
	font-size: 14px;
}

.rg-support-search__confidence svg { width: 16px; height: 16px; color: var(--support-cyan); }

.rg-support-suggestions {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 8px;
	margin-top: 24px;
}

.rg-support-suggestions > span {
	margin-right: 4px;
	color: rgba(222, 238, 247, .58);
	font-size: 14px;
	font-weight: 700;
}

.rg-support-suggestions a {
	display: inline-flex;
	align-items: center;
	min-height: 44px;
	padding: 0 15px;
	border: 1px solid rgba(149, 211, 239, .18);
	border-radius: var(--rg-radius-full);
	background: rgba(255, 255, 255, .055);
	color: #dcecf5;
	font-size: 14px;
	font-weight: 700;
	text-decoration: none;
	transition: background var(--rg-hover-duration) ease, border-color var(--rg-hover-duration) ease, color var(--rg-hover-duration) ease, transform var(--rg-hover-duration) ease;
}

.rg-support-suggestions a:hover { border-color: var(--support-cyan); background: rgba(112, 230, 255, .14); color: #fff; transform: translateY(-2px); }
.rg-support-suggestions a:active { transform: translateY(0); }

.rg-support-hero__console {
	position: relative;
	padding: 20px;
	border: 1px solid rgba(153, 212, 237, .2);
	border-radius: var(--rg-radius-xl);
	background: linear-gradient(145deg, rgba(255, 255, 255, .095), rgba(255, 255, 255, .035));
	box-shadow: 0 34px 90px rgba(0, 6, 20, .28);
	backdrop-filter: blur(16px);
}

.rg-support-hero__console::before {
	position: absolute;
	inset: 10px;
	border: 1px solid rgba(255, 255, 255, .055);
	border-radius: calc(var(--rg-radius-xl) - 8px);
	content: "";
	pointer-events: none;
}

.rg-support-console__head,
.rg-support-console__metric,
.rg-support-console__grid,
.rg-support-console__routes,
.rg-support-hero__console > a {
	position: relative;
}

.rg-support-console__head {
	display: flex;
	align-items: center;
	justify-content: space-between;
	padding: 4px 4px 20px;
	border-bottom: 1px solid rgba(255, 255, 255, .1);
	font-size: 14px;
}

.rg-support-console__head > span { display: flex; align-items: center; gap: 9px; color: #eaf7fb; font-weight: 800; }
.rg-support-console__head i { width: 8px; height: 8px; border-radius: 50%; background: #5ee3ba; box-shadow: 0 0 0 5px rgba(94, 227, 186, .1); }
.rg-support-console__head small { color: rgba(222, 238, 247, .57); font-size: 14px; }

.rg-support-console__metric {
	display: flex;
	align-items: end;
	gap: 14px;
	padding: 28px 4px 20px;
}

.rg-support-console__metric strong {
	font-size: 76px;
	font-weight: 600;
	line-height: .8;
	letter-spacing: -.07em;
}

.rg-support-console__metric span { color: rgba(222, 238, 247, .64); font-size: 14px; font-weight: 700; }

.rg-support-console__grid {
	display: grid;
	grid-template-columns: 1fr 1fr;
	gap: 1px;
	overflow: hidden;
	border: 1px solid rgba(255, 255, 255, .1);
	border-radius: var(--rg-radius-lg);
	background: rgba(255, 255, 255, .1);
}

.rg-support-console__grid div { padding: 18px; background: rgba(7, 22, 47, .66); }
.rg-support-console__grid strong { display: block; color: var(--support-cyan); font-size: 28px; font-weight: 600; letter-spacing: -.04em; }
.rg-support-console__grid span { color: rgba(222, 238, 247, .64); font-size: 14px; }

.rg-support-console__routes { display: grid; gap: 8px; margin: 18px 0; padding: 0; list-style: none; }
.rg-support-console__routes li { display: grid; grid-template-columns: 28px 1fr auto; gap: 12px; align-items: center; min-height: 64px; padding: 10px 12px; border: 1px solid rgba(255, 255, 255, .08); border-radius: var(--rg-radius-md); background: rgba(2, 12, 30, .28); }
.rg-support-console__routes li > span { color: var(--support-cyan); font-size: 14px; font-weight: 800; }
.rg-support-console__routes li div { display: grid; gap: 2px; }
.rg-support-console__routes strong { color: #fff; font-size: 14px; }
.rg-support-console__routes small { color: rgba(222, 238, 247, .57); font-size: 14px; line-height: 1.3; }
.rg-support-console__routes svg { width: 18px; height: 18px; color: rgba(112, 230, 255, .72); }

.rg-support-hero__console > a {
	display: flex;
	align-items: center;
	justify-content: space-between;
	min-height: 52px;
	padding: 0 14px;
	border: 1px solid rgba(112, 230, 255, .34);
	border-radius: var(--rg-radius-md);
	background: rgba(112, 230, 255, .08);
	color: #fff;
	font-size: 14px;
	font-weight: 800;
	text-decoration: none;
	transition: background var(--rg-hover-duration) ease, border-color var(--rg-hover-duration) ease, color var(--rg-hover-duration) ease;
}

.rg-support-hero__console > a svg { width: 18px; height: 18px; }
.rg-support-hero__console > a:hover { border-color: var(--support-cyan); background: var(--support-cyan); color: var(--support-navy); }

/* Reusable headings */
.rg-support-section-heading {
	display: grid;
	grid-template-columns: minmax(0, 1.25fr) minmax(280px, .55fr);
	gap: clamp(48px, 8vw, 132px);
	align-items: end;
	margin-bottom: 58px;
}

.rg-support-section-heading h2,
.rg-support-platform__copy h2,
.rg-support-escalation__intro h2 {
	margin: 0;
	color: var(--support-ink);
	font-size: var(--rg-type-display-h2);
	font-weight: 600;
	line-height: var(--rg-leading-display-h2);
	letter-spacing: var(--rg-tracking-display-h2);
	text-wrap: balance;
}

.rg-support-section-heading > p {
	max-width: 510px;
	margin: 0 0 6px;
	color: var(--support-muted);
	font-size: var(--rg-type-body);
	line-height: 1.7;
}

.rg-support-section-heading--compact h2 { max-width: 820px; font-size: clamp(44px, 4.2vw, 64px); }

/* Priority actions */
.rg-support-priority {
	padding: var(--rg-section-space) 0;
	background: var(--support-warm);
}

.rg-support-priority .rg-support-eyebrow,
.rg-support-directory .rg-support-eyebrow,
.rg-support-popular .rg-support-eyebrow,
.rg-support-platform .rg-support-eyebrow,
.rg-support-trust .rg-support-eyebrow {
	color: #087f9d;
}

.rg-support-priority__grid {
	display: grid;
	grid-template-columns: repeat(4, minmax(0, 1fr));
	gap: 14px;
}

.rg-support-action {
	position: relative;
	display: grid;
	grid-template-columns: 1fr auto;
	grid-template-rows: auto auto 1fr;
	gap: 8px 18px;
	min-height: 280px;
	padding: 26px;
	overflow: hidden;
	border: 1px solid var(--support-line);
	border-radius: var(--rg-radius-lg);
	background: #fff;
	color: var(--support-ink);
	text-decoration: none;
	box-shadow: 0 12px 36px rgba(7, 22, 47, .045);
	transition: transform var(--rg-hover-duration) ease, border-color var(--rg-hover-duration) ease, box-shadow var(--rg-hover-duration) ease, background var(--rg-hover-duration) ease;
}

.rg-support-action::after {
	position: absolute;
	right: -42px;
	bottom: -48px;
	width: 160px;
	aspect-ratio: 1;
	border: 1px solid rgba(32, 187, 220, .15);
	border-radius: 50%;
	content: "";
	transition: transform .45s ease;
}

.rg-support-action__number { color: #7b8797; font-size: 14px; font-weight: 800; }
.rg-support-action__icon { grid-row: 1 / span 2; grid-column: 2; display: grid; place-items: center; width: 48px; height: 48px; border-radius: var(--rg-radius-md); background: #eaf9fc; color: #087f9d; }
.rg-support-action__icon svg { width: 23px; height: 23px; }
.rg-support-action > strong { grid-column: 1 / -1; align-self: end; margin-top: 42px; font-size: 24px; line-height: 1.18; letter-spacing: -.025em; }
.rg-support-action > small { grid-column: 1 / -1; max-width: 240px; color: var(--support-muted); font-size: 14px; line-height: 1.55; }
.rg-support-action > i { position: absolute; right: 22px; bottom: 22px; z-index: 1; display: grid; place-items: center; width: 44px; height: 44px; border-radius: 50%; background: var(--support-navy); color: #fff; font-style: normal; transition: background var(--rg-hover-duration) ease, color var(--rg-hover-duration) ease, transform var(--rg-hover-duration) ease; }
.rg-support-action > i svg { width: 18px; height: 18px; }
.rg-support-action:hover { border-color: var(--support-cyan-strong); background: #f8feff; box-shadow: var(--support-shadow); transform: translateY(-6px); }
.rg-support-action:hover::after { transform: scale(1.25); }
.rg-support-action:hover > i { background: var(--support-cyan); color: var(--support-navy); transform: translate(2px, -2px); }
.rg-support-action:active { transform: translateY(-2px); }

/* Directory */
.rg-support-directory {
	padding: var(--rg-section-space) 0;
	background: #edf2f4;
}

.rg-support-directory__layout {
	display: grid;
	grid-template-columns: minmax(280px, .36fr) minmax(0, 1fr);
	gap: clamp(42px, 6vw, 88px);
	align-items: start;
}

.rg-support-directory__index {
	position: sticky;
	top: 110px;
	padding: 8px 0 20px;
}

.rg-support-directory__index h2 {
	max-width: 470px;
	margin: 0;
	font-size: clamp(42px, 4.5vw, 64px);
	font-weight: 600;
	line-height: 1.02;
	letter-spacing: -.045em;
	text-wrap: balance;
}

.rg-support-directory__index > p:not(.rg-support-eyebrow) { max-width: 430px; margin: 24px 0 30px; color: var(--support-muted); font-size: 16px; line-height: 1.7; }
.rg-support-directory__index ol { margin: 0; padding: 0; border-top: 1px solid #cad4dc; list-style: none; }
.rg-support-directory__index li { border-bottom: 1px solid #cad4dc; }
.rg-support-directory__index li a { display: grid; grid-template-columns: 32px 1fr; gap: 12px; align-items: center; min-height: 52px; color: #3d4a5d; font-size: 14px; font-weight: 700; line-height: 1.35; text-decoration: none; transition: color var(--rg-hover-duration) ease, transform var(--rg-hover-duration) ease; }
.rg-support-directory__index li a span { color: #087f9d; font-size: 14px; }
.rg-support-directory__index li a:hover { color: var(--support-ink); transform: translateX(4px); }
.rg-support-directory__index li a[aria-current="true"] { color: var(--support-ink); }
.rg-support-directory__index li a[aria-current="true"] span { color: var(--support-cyan-strong); }

.rg-support-directory__all {
	display: inline-flex;
	align-items: center;
	gap: 10px;
	min-height: 48px;
	margin-top: 24px;
	color: #087f9d;
	font-size: 14px;
	font-weight: 800;
	text-decoration: none;
}

.rg-support-directory__all svg { width: 18px; height: 18px; transition: transform var(--rg-hover-duration) ease; }
.rg-support-directory__all:hover { color: var(--support-navy); }
.rg-support-directory__all:hover svg { transform: translate(2px, -2px); }

.rg-support-directory__cards {
	display: grid;
	grid-template-columns: repeat(2, minmax(0, 1fr));
	gap: 16px;
}

.rg-support-category {
	position: relative;
	display: flex;
	flex-direction: column;
	min-height: 360px;
	padding: 26px;
	overflow: hidden;
	border: 1px solid #d4dee5;
	border-radius: var(--rg-radius-lg);
	background: rgba(255, 255, 255, .86);
	box-shadow: 0 14px 42px rgba(7, 22, 47, .05);
	transition: border-color var(--rg-hover-duration) ease, box-shadow var(--rg-hover-duration) ease, transform var(--rg-hover-duration) ease;
}

.rg-support-category--priority:first-child { grid-column: 1 / -1; min-height: 330px; padding-right: 42%; }
.rg-support-category--priority:first-child::after { position: absolute; right: -40px; bottom: -96px; width: 390px; aspect-ratio: 1; border: 1px solid rgba(32, 187, 220, .16); border-radius: 50%; box-shadow: 0 0 0 55px rgba(32, 187, 220, .04), 0 0 0 110px rgba(32, 187, 220, .025); content: ""; }
.rg-support-category--priority:nth-child(2),
.rg-support-category--priority:nth-child(3) { background: linear-gradient(145deg, #fff, #f2fbfd); }

.rg-support-category__head { display: flex; align-items: center; justify-content: space-between; }
.rg-support-category__icon { display: grid; place-items: center; width: 48px; height: 48px; border-radius: var(--rg-radius-md); background: #e9f8fb; color: #087f9d; }
.rg-support-category__icon svg { width: 23px; height: 23px; }
.rg-support-category__index { color: #8190a0; font-size: 14px; font-weight: 800; }
.rg-support-category__copy { position: relative; z-index: 1; margin-top: 30px; }
.rg-support-category__copy h3 { max-width: 540px; margin: 0; font-size: 28px; font-weight: 600; line-height: 1.12; letter-spacing: -.035em; text-wrap: balance; }
.rg-support-category__copy p { max-width: 530px; margin: 14px 0 0; color: var(--support-muted); font-size: 15px; line-height: 1.6; }
.rg-support-category__links { position: relative; z-index: 1; display: grid; gap: 2px; margin: 22px 0 18px; padding: 0; list-style: none; }
.rg-support-category__links a { display: grid; grid-template-columns: 1fr auto; gap: 10px; align-items: center; min-height: 44px; padding: 7px 0; border-bottom: 1px solid #e5eaee; color: #34465c; font-size: 14px; font-weight: 700; line-height: 1.4; text-decoration: none; transition: color var(--rg-hover-duration) ease, padding var(--rg-hover-duration) ease; }
.rg-support-category__links a svg { width: 16px; height: 16px; color: #087f9d; }
.rg-support-category__links a:hover { padding-left: 6px; color: #087f9d; }
.rg-support-category__foot { position: relative; z-index: 1; display: flex; align-items: end; min-height: 48px; margin-top: auto; }
.rg-support-category__cta { display: inline-flex; align-items: center; justify-content: center; gap: 10px; min-height: 46px; padding: 0 16px; border: 1px solid #bcc9d3; border-radius: var(--rg-radius-md); color: var(--support-navy); font-size: 14px; font-weight: 800; text-decoration: none; white-space: nowrap; transition: background var(--rg-hover-duration) ease, border-color var(--rg-hover-duration) ease, color var(--rg-hover-duration) ease; }
.rg-support-category__cta svg { width: 18px; height: 18px; flex: 0 0 18px; }
.rg-support-category__cta:hover { border-color: var(--support-cyan-strong); background: var(--support-cyan-strong); color: var(--support-navy); }
.rg-support-category__pending { display: inline-flex; align-items: center; gap: 9px; min-height: 44px; color: #687789; font-size: 14px; font-weight: 800; }
.rg-support-category__pending svg { width: 18px; height: 18px; }
.rg-support-category:hover { border-color: #9acbd7; box-shadow: 0 24px 64px rgba(7, 22, 47, .09); transform: translateY(-4px); }
.rg-support-category.is-pending { background: #e9edef; box-shadow: none; }
.rg-support-category.is-pending:hover { border-color: #c9d1d7; box-shadow: none; transform: none; }

/* Curated resolutions */
.rg-support-popular {
	padding: var(--rg-section-space) 0;
	background: var(--support-warm);
}

.rg-support-popular__grid {
	display: grid;
	grid-template-columns: repeat(3, minmax(0, 1fr));
	gap: 14px;
}

.rg-support-resolution {
	display: flex;
	flex-direction: column;
	min-height: 270px;
	padding: 24px;
	border: 1px solid var(--support-line);
	border-radius: var(--rg-radius-lg);
	background: #fff;
	color: var(--support-ink);
	text-decoration: none;
	transition: background var(--rg-hover-duration) ease, border-color var(--rg-hover-duration) ease, box-shadow var(--rg-hover-duration) ease, transform var(--rg-hover-duration) ease;
}

.rg-support-resolution > div { display: flex; align-items: center; justify-content: space-between; gap: 18px; }
.rg-support-resolution > div > span { color: #087f9d; font-size: 14px; font-weight: 800; }
.rg-support-resolution > div small { display: flex; align-items: center; gap: 6px; color: #718091; font-size: 14px; }
.rg-support-resolution > div small svg { width: 15px; height: 15px; }
.rg-support-resolution > strong { max-width: 410px; margin-top: 46px; font-size: 22px; font-weight: 600; line-height: 1.3; letter-spacing: -.025em; }
.rg-support-resolution__foot { display: flex; align-items: end; justify-content: space-between; margin-top: auto; }
.rg-support-resolution__foot b { color: #9aa5b2; font-size: 14px; }
.rg-support-resolution__foot i { display: grid; place-items: center; width: 44px; height: 44px; border-radius: 50%; background: #edf3f6; color: #087f9d; font-style: normal; transition: background var(--rg-hover-duration) ease, color var(--rg-hover-duration) ease, transform var(--rg-hover-duration) ease; }
.rg-support-resolution__foot i svg { width: 18px; height: 18px; }
.rg-support-resolution:hover { border-color: var(--support-cyan-strong); background: #f8feff; box-shadow: var(--support-shadow); transform: translateY(-5px); }
.rg-support-resolution:hover .rg-support-resolution__foot i { background: var(--support-navy); color: #fff; transform: translate(2px, -2px); }
.rg-support-resolution:active { transform: translateY(-2px); }

/* Guided journeys */
.rg-support-journeys {
	padding: var(--rg-section-space) 0;
	background: var(--support-navy);
	color: #fff;
}

.rg-support-section-heading--light h2 { color: #fff; }
.rg-support-section-heading--light > p { color: rgba(224, 238, 246, .66); }
.rg-support-journey-list { display: grid; gap: 14px; }
.rg-support-journey { display: grid; grid-template-columns: minmax(260px, .38fr) minmax(0, 1fr); gap: 44px; align-items: stretch; padding: 24px; border: 1px solid rgba(151, 210, 235, .14); border-radius: var(--rg-radius-lg); background: rgba(255, 255, 255, .045); }
.rg-support-journey__intro { position: relative; padding: 14px 20px 14px 70px; }
.rg-support-journey__intro > span { position: absolute; top: 12px; left: 0; display: grid; place-items: center; width: 48px; height: 48px; border-radius: var(--rg-radius-md); background: rgba(112, 230, 255, .1); color: var(--support-cyan); }
.rg-support-journey__intro > span svg { width: 23px; height: 23px; }
.rg-support-journey__intro small { color: var(--support-cyan); font-size: 14px; font-weight: 800; }
.rg-support-journey__intro h3 { margin: 12px 0 10px; font-size: 28px; font-weight: 600; letter-spacing: -.035em; }
.rg-support-journey__intro p { margin: 0; color: rgba(224, 238, 246, .62); font-size: 14px; line-height: 1.6; }
.rg-support-journey ol { display: grid; grid-template-columns: repeat(4, 1fr); gap: 1px; margin: 0; padding: 0; overflow: hidden; border: 1px solid rgba(151, 210, 235, .12); border-radius: var(--rg-radius-md); background: rgba(151, 210, 235, .12); list-style: none; }
.rg-support-journey li { position: relative; min-width: 0; background: rgba(6, 20, 42, .74); }
.rg-support-journey li:not(:last-child)::after { position: absolute; top: 50%; right: -5px; z-index: 2; width: 9px; height: 9px; border-top: 1px solid rgba(112, 230, 255, .5); border-right: 1px solid rgba(112, 230, 255, .5); background: #0a1d38; content: ""; transform: translateY(-50%) rotate(45deg); }
.rg-support-journey li a { display: flex; flex-direction: column; min-height: 154px; padding: 18px; color: #fff; text-decoration: none; transition: background var(--rg-hover-duration) ease, color var(--rg-hover-duration) ease; }
.rg-support-journey li a > span { color: var(--support-cyan); font-size: 14px; font-weight: 800; }
.rg-support-journey li a strong { max-width: 150px; margin-top: 26px; font-size: 15px; line-height: 1.35; }
.rg-support-journey li a svg { width: 17px; height: 17px; margin-top: auto; color: rgba(112, 230, 255, .7); transition: transform var(--rg-hover-duration) ease; }
.rg-support-journey li a:hover { background: var(--rg-hover-dark-surface); }
.rg-support-journey li a:hover svg { transform: translate(2px, -2px); }

/* Platform feature */
.rg-support-platform {
	padding: var(--rg-section-space) 0;
	background: #eaf0f3;
}

.rg-support-platform__shell {
	display: grid;
	grid-template-columns: minmax(340px, .85fr) minmax(0, 1fr);
	gap: clamp(56px, 8vw, 132px);
	align-items: center;
	min-height: 640px;
	padding: clamp(34px, 5vw, 78px);
	border: 1px solid #d3dee5;
	border-radius: var(--rg-radius-2xl);
	background: #fff;
	box-shadow: var(--support-shadow);
}

.rg-support-platform__visual {
	position: relative;
	display: grid;
	place-items: center;
	min-height: 430px;
	overflow: hidden;
	border-radius: var(--rg-radius-xl);
	background: linear-gradient(145deg, #07162f, #10345a);
}

.rg-support-platform__visual::before { position: absolute; inset: 0; background-image: linear-gradient(rgba(112, 230, 255, .075) 1px, transparent 1px), linear-gradient(90deg, rgba(112, 230, 255, .075) 1px, transparent 1px); background-size: 42px 42px; content: ""; }
.rg-support-platform__visual::after { position: absolute; width: 320px; aspect-ratio: 1; border: 1px solid rgba(112, 230, 255, .16); border-radius: 50%; box-shadow: 0 0 0 44px rgba(112, 230, 255, .035), 0 0 0 88px rgba(112, 230, 255, .022); content: ""; }
.rg-support-platform__window { position: relative; z-index: 1; width: min(78%, 360px); height: 245px; border: 1px solid rgba(175, 227, 246, .25); border-radius: var(--rg-radius-lg); background: rgba(3, 15, 34, .84); box-shadow: 0 30px 70px rgba(0, 0, 0, .32); }
.rg-support-platform__window > span { position: absolute; top: 18px; width: 7px; height: 7px; border-radius: 50%; background: rgba(112, 230, 255, .55); }
.rg-support-platform__window > span:nth-child(1) { left: 18px; }
.rg-support-platform__window > span:nth-child(2) { left: 32px; opacity: .65; }
.rg-support-platform__window > span:nth-child(3) { left: 46px; opacity: .35; }
.rg-support-platform__window > i { position: absolute; left: 22px; height: 1px; background: rgba(174, 218, 236, .17); }
.rg-support-platform__window > i:nth-of-type(1) { top: 80px; width: 40%; }
.rg-support-platform__window > i:nth-of-type(2) { top: 108px; width: 67%; }
.rg-support-platform__window > i:nth-of-type(3) { top: 136px; width: 52%; }
.rg-support-platform__window > b { position: absolute; right: 28px; bottom: 28px; width: 120px; height: 100px; border-right: 2px solid var(--support-cyan); border-top: 2px solid var(--support-cyan); clip-path: polygon(0 72%, 23% 54%, 42% 64%, 66% 24%, 78% 42%, 100% 0, 100% 100%, 0 100%); background: linear-gradient(to top, rgba(112, 230, 255, .18), transparent); transform: skewY(-8deg); }
.rg-support-platform__badge { position: absolute; z-index: 2; right: 11%; bottom: 12%; display: flex; align-items: center; gap: 9px; min-height: 48px; padding: 0 16px; border: 1px solid rgba(112, 230, 255, .38); border-radius: var(--rg-radius-md); background: rgba(7, 22, 47, .9); color: #fff; font-size: 14px; font-weight: 800; box-shadow: 0 18px 46px rgba(0, 0, 0, .28); }
.rg-support-platform__badge svg { width: 19px; height: 19px; color: var(--support-cyan); }
.rg-support-platform__copy > p:not(.rg-support-eyebrow) { max-width: 680px; margin: 28px 0 0; color: var(--support-muted); font-size: 17px; line-height: 1.7; }
.rg-support-platform__actions { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-top: 34px; }
.rg-support-platform__actions a { display: flex; align-items: center; justify-content: space-between; gap: 12px; min-height: 58px; padding: 0 16px; border: 1px solid var(--support-line); border-radius: var(--rg-radius-md); color: var(--support-navy); font-size: 14px; font-weight: 800; text-decoration: none; transition: background var(--rg-hover-duration) ease, border-color var(--rg-hover-duration) ease, color var(--rg-hover-duration) ease; }
.rg-support-platform__actions a svg { width: 17px; height: 17px; }
.rg-support-platform__actions a:hover { border-color: var(--support-cyan-strong); background: #eaf9fc; color: #046d87; }

/* Trust */
.rg-support-trust { padding: var(--rg-section-space) 0; background: var(--support-warm); }
.rg-support-trust__grid { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(360px, .7fr); gap: clamp(56px, 9vw, 150px); align-items: center; }
.rg-support-trust__copy { display: grid; grid-template-columns: 84px 1fr; gap: 28px; }
.rg-support-trust__icon { display: grid; place-items: center; width: 84px; height: 84px; border: 1px solid #b8dde5; border-radius: var(--rg-radius-lg); background: #eaf9fc; color: #087f9d; }
.rg-support-trust__icon svg { width: 34px; height: 34px; }
.rg-support-trust__copy h2 { max-width: 780px; margin: 0; font-size: clamp(46px, 5vw, 68px); font-weight: 600; line-height: 1.02; letter-spacing: -.045em; text-wrap: balance; }
.rg-support-trust__copy div > p:last-child { max-width: 720px; margin: 24px 0 0; color: var(--support-muted); font-size: 16px; line-height: 1.75; }
.rg-support-trust__checks { overflow: hidden; border: 1px solid var(--support-line); border-radius: var(--rg-radius-lg); background: #fff; box-shadow: 0 18px 52px rgba(7, 22, 47, .06); }
.rg-support-trust__checks > div { display: grid; grid-template-columns: 46px 1fr; gap: 15px; align-items: center; min-height: 112px; padding: 18px 22px; }
.rg-support-trust__checks > div + div { border-top: 1px solid var(--support-line); }
.rg-support-trust__checks > div > span { display: grid; place-items: center; width: 46px; height: 46px; border-radius: var(--rg-radius-md); background: #eef5f7; color: #087f9d; }
.rg-support-trust__checks svg { width: 20px; height: 20px; }
.rg-support-trust__checks p { display: grid; gap: 5px; margin: 0; }
.rg-support-trust__checks strong { font-size: 15px; }
.rg-support-trust__checks small { color: var(--support-muted); font-size: 14px; line-height: 1.45; }

/* Shared question component integration */
.rg-support-questions { background: #eef3f5; }
.rg-support-questions .rg-question-eyebrow { color: #087f9d; }

/* Escalation centre */
.rg-support-escalation { padding: 0 0 var(--rg-section-space); background: #eef3f5; }
.rg-support-escalation__shell { position: relative; display: grid; grid-template-columns: minmax(0, 1fr) minmax(300px, .58fr) minmax(250px, .42fr); gap: clamp(38px, 5vw, 76px); align-items: center; padding: clamp(42px, 6vw, 88px); overflow: hidden; border-radius: var(--rg-radius-2xl); background: linear-gradient(135deg, #07162f, #0c294d); color: #fff; box-shadow: 0 36px 90px rgba(7, 22, 47, .18); }
.rg-support-escalation__shell::before { position: absolute; top: -260px; right: -170px; width: 620px; aspect-ratio: 1; border: 1px solid rgba(112, 230, 255, .14); border-radius: 50%; box-shadow: 0 0 0 55px rgba(112, 230, 255, .03), 0 0 0 110px rgba(112, 230, 255, .018); content: ""; }
.rg-support-escalation__intro,
.rg-support-escalation__prepare,
.rg-support-escalation__actions { position: relative; z-index: 1; }
.rg-support-escalation__intro h2 { color: #fff; }
.rg-support-escalation__intro > p:last-child { max-width: 680px; margin: 26px 0 0; color: rgba(224, 238, 246, .66); font-size: 16px; line-height: 1.7; }
.rg-support-escalation__prepare { padding: 24px; border: 1px solid rgba(151, 210, 235, .16); border-radius: var(--rg-radius-lg); background: rgba(255, 255, 255, .045); }
.rg-support-escalation__prepare > p { margin: 0 0 18px; color: #fff; font-size: 14px; font-weight: 800; text-transform: uppercase; letter-spacing: .08em; }
.rg-support-escalation__prepare ul { display: grid; gap: 13px; margin: 0; padding: 0; list-style: none; }
.rg-support-escalation__prepare li { display: flex; align-items: center; gap: 11px; color: rgba(230, 241, 247, .74); font-size: 14px; }
.rg-support-escalation__prepare li svg { width: 18px; height: 18px; flex: 0 0 18px; color: var(--support-cyan); }
.rg-support-escalation__actions { display: grid; gap: 10px; }
.rg-support-escalation__actions .s6-cta { width: 100%; justify-content: space-between; }
.rg-support-escalation__actions .s6-cta-ghost { border-color: rgba(112, 230, 255, .35); background: transparent; color: #fff; }
.rg-support-escalation__actions .s6-cta-ghost:hover { border-color: var(--support-cyan); background: rgba(112, 230, 255, .12); color: #fff; }
.rg-support-escalation__login { display: flex; align-items: center; justify-content: space-between; gap: 12px; min-height: 48px; padding: 0 4px; color: rgba(224, 238, 246, .72); font-size: 14px; font-weight: 700; text-decoration: none; transition: color var(--rg-hover-duration) ease; }
.rg-support-escalation__login svg { width: 17px; height: 17px; }
.rg-support-escalation__login:hover { color: var(--support-cyan); }

/* Focus ownership for all Support Vault controls */
.rg-support-page :is(a, button, input):focus-visible {
	outline: 3px solid var(--rg-focus-color);
	outline-offset: 3px;
}

@media (max-width: 1180px) {
	.rg-support-hero { min-height: auto; padding-top: 132px; }
	.rg-support-hero__layout { grid-template-columns: minmax(0, 1.1fr) minmax(300px, .65fr); gap: 48px; }
	.rg-support-hero h1 { font-size: 68px; }
	.rg-support-priority__grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
	.rg-support-action { min-height: 240px; }
	.rg-support-directory__layout { grid-template-columns: 280px minmax(0, 1fr); gap: 38px; }
	.rg-support-category--priority:first-child { padding-right: 32%; }
	.rg-support-journey { grid-template-columns: 270px minmax(0, 1fr); gap: 22px; }
	.rg-support-journey ol { grid-template-columns: repeat(2, 1fr); }
	.rg-support-journey li:nth-child(2)::after { display: none; }
	.rg-support-escalation__shell { grid-template-columns: minmax(0, 1fr) minmax(290px, .65fr); }
	.rg-support-escalation__actions { grid-column: 1 / -1; grid-template-columns: 1fr 1fr; }
	.rg-support-escalation__login { grid-column: 1 / -1; }
}

@media (max-width: 900px) {
	.rg-support-hero { padding: 112px 0 76px; }
	.rg-support-hero__layout,
	.rg-support-section-heading,
	.rg-support-directory__layout,
	.rg-support-platform__shell,
	.rg-support-trust__grid,
	.rg-support-escalation__shell { grid-template-columns: 1fr; }
	.rg-support-hero__copy { max-width: none; }
	.rg-support-hero__console { max-width: 650px; }
	.rg-support-section-heading { gap: 24px; align-items: start; }
	.rg-support-section-heading h2,
	.rg-support-platform__copy h2,
	.rg-support-escalation__intro h2 { font-size: 58px; }
	.rg-support-section-heading--compact h2 { font-size: 52px; }
	.rg-support-directory__index { position: static; }
	.rg-support-directory__index nav { columns: 2; column-gap: 24px; }
	.rg-support-directory__index li { break-inside: avoid; }
	.rg-support-popular__grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
	.rg-support-journey { grid-template-columns: 1fr; }
	.rg-support-journey__intro { min-height: 120px; }
	.rg-support-platform__visual { min-height: 370px; }
	.rg-support-platform__copy { order: -1; }
	.rg-support-trust__copy { grid-template-columns: 72px 1fr; }
	.rg-support-trust__icon { width: 72px; height: 72px; }
	.rg-support-escalation__actions { grid-column: auto; }
}

@media (max-width: 640px) {
	.rg-support-container { width: min(calc(100% - 36px), var(--rg-content-max)); }
	.rg-support-hero { padding: 96px 0 62px; }
	.rg-support-hero__layout { gap: 42px; }
	.rg-support-hero h1 { font-size: 48px; line-height: 1.02; }
	.rg-support-hero__lead { margin-top: 22px; font-size: 17px; }
	.rg-support-search { margin-top: 34px; }
	.rg-support-search__control { grid-template-columns: auto minmax(0, 1fr); padding: 7px 7px 7px 16px; }
	.rg-support-search button { grid-column: 1 / -1; width: 100%; margin-top: 6px; }
	.rg-support-search input { padding-right: 4px; }
	.rg-support-suggestions { align-items: flex-start; }
	.rg-support-suggestions > span { width: 100%; }
	.rg-support-hero__console { padding: 16px; }
	.rg-support-console__metric strong { font-size: 64px; }
	.rg-support-console__routes small { display: none; }
	.rg-support-priority,
	.rg-support-directory,
	.rg-support-popular,
	.rg-support-journeys,
	.rg-support-platform,
	.rg-support-trust { padding-block: 64px; }
	.rg-support-escalation { padding-bottom: 64px; }
	.rg-support-section-heading { margin-bottom: 36px; }
	.rg-support-section-heading h2,
	.rg-support-section-heading--compact h2,
	.rg-support-platform__copy h2,
	.rg-support-escalation__intro h2 { font-size: 42px; line-height: 1.04; }
	.rg-support-priority__grid,
	.rg-support-directory__cards,
	.rg-support-popular__grid,
	.rg-support-platform__actions,
	.rg-support-escalation__actions { grid-template-columns: 1fr; }
	.rg-support-action { min-height: 220px; }
	.rg-support-directory__index h2,
	.rg-support-trust__copy h2 { font-size: 42px; }
	.rg-support-directory__index nav { columns: 1; }
	.rg-support-category,
	.rg-support-category--priority:first-child { min-height: 330px; padding: 22px; }
	.rg-support-category--priority:first-child { grid-column: auto; }
	.rg-support-category--priority:first-child::after { display: none; }
	.rg-support-category__copy h3 { font-size: 25px; }
	.rg-support-resolution { min-height: 240px; }
	.rg-support-journey { padding: 18px; }
	.rg-support-journey__intro { padding-right: 0; }
	.rg-support-journey ol { grid-template-columns: 1fr; }
	.rg-support-journey li:not(:last-child)::after { top: auto; right: 50%; bottom: -5px; transform: translateX(50%) rotate(135deg); }
	.rg-support-journey li:nth-child(2)::after { display: block; }
	.rg-support-journey li a { min-height: 110px; }
	.rg-support-journey li a strong { max-width: none; margin-top: 16px; }
	.rg-support-platform__shell { width: min(calc(100% - 24px), var(--rg-content-max)); min-height: auto; padding: 26px 18px; border-radius: var(--rg-radius-xl); }
	.rg-support-platform__visual { min-height: 300px; }
	.rg-support-platform__window { width: 84%; height: 210px; }
	.rg-support-trust__copy { grid-template-columns: 1fr; }
	.rg-support-trust__icon { width: 64px; height: 64px; }
	.rg-support-escalation__shell { width: min(calc(100% - 24px), var(--rg-content-max)); padding: 34px 20px; border-radius: var(--rg-radius-xl); }
	.rg-support-escalation__prepare { padding: 20px; }
}